BALI Registered members provide high-quality service

As one of the most successful and reputable grounds maintenance companies in the UK, BALI Registered Contractor member John O’Conner Grounds Maintenance knows that having the best groundscare equipment is vital, which is why they trust in Toro to provide their clients with the high-quality service they expect.

Having recently won the Toro sponsored Grounds Maintenance – Limited Public Access category at the BALI National Landscape Awards 2018, and with the companies 50th year coming up in June 2019, senior workshop manager Simon Redhead, who has been with the company for 35 years, tells us how Toro has become an essential equipment provider for the family run business.

Simon Redhead says, 

“We have a wide range of customers, so we need flexible and reliable machines to deal with them all...We look after grounds on the Isle of Wight all the way up to Scotland, so making sure we provide a consistent service no matter where in the country or what kind of client they are is really important and Toro helps us to achieve that.”

With 45 pieces of kit in the company’s grounds maintenance fleet, it’s clear Toro is highly valued.

“We have everything from pedestrian and ride on mowers to tractor drawn gang mowers. In particular the Toro LT3340 heavy-duty triple cylinder mower has been great and has been our front-line machine for many years. For example, when we have long wet grass and difficult conditions, the LT3340 comes into its own. The majority of our clients are local authorities and with increasing budget cuts, many of them now need areas to be cut less frequently while still providing the same finish. The LT3340 has proven over the years to be an integral part of our fleet of machines.”

And it’s not just the machines themselves that are highly valued by John O’Conner, but the service from Reesink Turfcare as well.

“Reesink have always been great, especially when it comes to their parts service and training. Anything you need they’ll get to you within 24 hours, which is great because it means we can get machines back in use almost immediately.”

The company is about to trial another Toro machine, the CT2240.

He concludes:

“I know that Toro will always deliver durable, reliable, high-quality machines and are always looking at innovative ways to make things better for the operator and customer. They also come with excellent service to back that up. Toro fits in very well with what our customers expect with regards to cut, finish and appearance.”