Reesink customer service key says Brookfield Groundcare

Cambridge based groundscare company Brookfield Groundcare has recently invested in a Toro LT3340 triple cylinder mower because of the “excellent backup service provided by BALI Registered Affiliate member Reesink Turfcare” says company owner, Danny Wright.

With 15 years in the business maintaining everything from small gardens to huge country estates for private and commercial clients across Cambridgeshire, Newmarket and Suffolk, having a reliable backup service is vital.

“Reesink is known for providing really good customer support particularly when it comes to its backup service,” says Danny. “I know that if there was ever a problem with our machine, they would get a replacement out to me immediately. When you’re a relatively small business with a wide client base, that’s vital. I’d actually say that the backup is just as important, if not more than, the quality of the machine itself.”

In fact, it was this reputation that led to Danny going straight to Reesink when the need for more equipment arose. After recently securing more school and council clients, the company needed a new machine to help cope with the increase in work.

“When I was looking for a new machine, I went directly to Reesink to organise a demonstration,” says Danny. “Toro really is leading the market at the moment, so it made sense to go to them first. The LT3340 impressed me so much I didn’t see the need to test out any other brands. I decided pretty much there and then to get it.”

The LT3340 heavy-duty triple cylinder mower, with its sheer durability and strength makes for a perfect addition to a groundscare fleet. With such a powerful and versatile machine, it’s no wonder Danny is already seeing an improvement.

“It’s a lot quicker in operation,” he says. “And the controls are better situated compared to other brands so it’s more user-friendly and comfortable. Based on the performance of the machine, and the service that Reesink provides, it’s likely that as the company continues to grow there’ll be more investment in Toro.”